Please read this agreement carefully. By using Cochild, you agree to be bound by these terms.
PLEASE READ THIS END USER LICENCE AGREEMENT CAREFULLY BEFORE DOWNLOADING, INSTALLING, OR USING THE COCHILD APPLICATION. By creating an account or using any part of the Application, you agree to be bound by these terms. If you do not agree, do not use the Application.
This Agreement is written in plain language by design. We believe you have the right to understand exactly how this platform works. If anything is unclear, please contact us.
This Agreement is entered into between Cochild Pte. Ltd. (UEN: 202547888Z), a company incorporated in Singapore and registered as a Social Enterprise with raiSE Singapore, having its registered address at 36 Carpenter Street #02-01 Carpenter Haus, Singapore 059915 ("Cochild", "we", "us", or "our"), and you, the individual creating an account and using the Application ("User" or "you"). Cochild® is a registered trademark of Cochild Pte. Ltd.
The Application is intended solely for adults aged 18 and above. By creating an Account, you confirm that you are at least 18 years of age and have the legal capacity to enter into this Agreement.
A Child cannot independently register for the Application. Information relating to a Child is entered by a parent or guardian on their behalf. A parent or guardian may additionally choose to set up a Kids Mode Account for their Child, giving the Child their own restricted sign-in to a limited part of the Application (messaging with their own parents, a shared family photo album, and, only if enabled by a parent, location sharing). A Kids Mode Account cannot access payments, court order documents, the co-parent conversation, or any other adult-only feature. The parent who sets up a Kids Mode Account is responsible for its credentials and for supervising its use, and may reset its passcode or pause its access at any time. Cochild applies heightened protection to all data relating to minors, as described in the Cochild Privacy Policy.
You must provide accurate, current, and complete information when registering. You are responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account.
Cochild may ask you to verify your identity through Singpass (Myinfo). Verification is optional for most of the Application, but is required before you can link your Account to your co-parent's family record. Singpass is operated by the Government Technology Agency of Singapore (GovTech), and your use of it is subject to GovTech's own terms, separate from this Agreement. Cochild never sees your Singpass password or other Singpass credentials. You may verify only your own identity through Singpass, and any information you choose to share with us through it must be accurate. See the Cochild Privacy Policy for what is retrieved through Singpass and Myinfo and how it is used.
Subject to your compliance with this Agreement, Cochild grants you a limited, non-exclusive, non-transferable, revocable licence to download, install, and use the Application on devices you own or control, solely for your personal, non-commercial co-parenting purposes.
This licence does not permit you to:
Use of the Application by a parent or guardian is offered as an auto-renewing subscription ("Cochild Monthly"). Each parent or guardian requires their own separate subscription — a Cochild Monthly subscription is not shared between co-parents, and a parent's subscription does not extend to their co-parent's Account. Kids Mode Accounts remain free and are never billed, as described in Section 4.5. This section sets out the subscription terms in the form required by the Apple App Store and Google Play.
The price displayed to you at checkout may differ from the SGD amount above. The App Store or Google Play converts and displays pricing according to your region, applicable local taxes, and their own pricing tiers, so the amount actually charged is the one shown to you at the time of purchase.
A new subscriber may be offered a one-month free trial on their first subscription to Cochild Monthly. The free trial is available once per user and does not apply if you have previously subscribed to Cochild Monthly. Any unused portion of a free trial period is forfeited when you purchase a Cochild Monthly subscription, where applicable.
Payment is charged to your Apple ID or Google Play account at confirmation of purchase or, if you begin with a free trial, at the end of the trial period unless you have cancelled before then. Your subscription automatically renews for successive one-month periods at the price then in effect unless you turn off auto-renewal at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.
Your subscription is billed and managed by Apple or Google, not by Cochild directly. You can review, manage, or cancel your subscription, and turn off auto-renewal, at any time from your account settings on the App Store (iOS) or Google Play (Android) after purchase. Cochild does not have access to your payment details and cannot itself process cancellations or refunds; refund requests should be directed to Apple or Google in accordance with their respective terms.
A Cochild Monthly subscription is purchased through, billed to, and managed from the parent's or guardian's own Account. It is never billed to, or manageable from, a Kids Mode Account, and a Child using a Kids Mode Account cannot purchase, modify, or cancel a subscription. See Section 13 (Children's Data and Kids Mode) for how Kids Mode Accounts are otherwise handled.
The Application uses artificial intelligence to provide several features. This section explains what those features do, how they work, and their limitations.
Before a message is sent to your co-parent, it is analysed by Cochild's AI moderation system. The purpose of this analysis is to filter hostile or harmful language, protect your children from parental conflict communicated through the platform, and support more constructive co-parenting communication.
The moderation system may take one of three actions:
You retain full control. Rewritten messages are never sent automatically. You may review, edit, or reject any suggested rewrite. A blocked message is never delivered to your co-parent. The blocked message's text and the reason it was blocked are stored, encrypted, so that you can review the decision — this record is never shared with your co-parent.
Note: AI moderation is an automated process. The new message's text, together with a number of recent messages from that conversation included as context for tone and meaning, is sent to Anthropic, our AI processor, to carry it out — only the new message is itself moderated, rewritten, or blocked. Message content is encrypted at rest, although Cochild holds the encryption keys, and it is never used to train AI models. No Cochild employee, government official, or other third party routinely reads the content of your messages. Cochild staff access content only where strictly necessary to investigate a reported problem, or where required by law.
You may upload a court order in PDF format. Cochild's AI will extract key information including the names of parties, details of children, access schedules, and maintenance obligations. This parsed data is presented for your field-by-field review before it is used to populate your schedule.
Before your schedule is created, you will be presented with a Court Order Confirmation screen displaying each parsed element alongside the relevant section of your uploaded document. You are required to review and explicitly confirm the accuracy of each of the following elements before proceeding:
You must correct any inaccuracy before confirming. Each field is editable at the confirmation stage. By tapping "Confirm and Set Up Schedule", you declare that the information displayed accurately reflects your court order. Cochild records the date and time of your confirmation as part of your compliance audit trail.
Cochild does not guarantee the accuracy of AI-extracted data. We are not responsible for errors, omissions, or consequences arising from information that you have confirmed as accurate, or from illegible, incomplete, or ambiguous court order documents. The responsibility for the accuracy of your schedule rests with you.
Varied or replacement orders: If your court order is varied or replaced by a new order, you must upload the new order and complete the confirmation process again. A new confirmation supersedes the previous one and generates a new entry in your compliance audit trail. Your co-parent will be notified within the Application that the schedule has been updated. It is your responsibility to ensure that the Application reflects the most current order at all times.
Court order PDFs are sent to Anthropic for parsing, including the names of the parties and children, and are not kept in a document vault. The details you confirm are stored with your family record. Court order content is not shared with any other third party except as described in the Cochild Privacy Policy.
The Application includes Kin, an optional AI assistant available to parents. Kin can hold a supportive conversation and may proactively check in with you based on signals such as an upcoming access handover or an overdue maintenance payment. Kin is never made available within a Kids Mode Account.
Every message you send Kin is sent to Anthropic, our AI processor, together with a pseudonymised summary of your family's situation, so Kin can generate its reply; see the Cochild Privacy Policy, Sections 4 and 6, for what this summary contains.
Every message you send Kin is automatically screened for signs that you may be in crisis. If detected, Kin responds with a fixed message directing you to appropriate support services rather than continuing the conversation automatically, and Cochild logs that a crisis-level message occurred, using a hashed reference to your account and a timestamp only — never the content of the message. Kin is not a substitute for professional mental health support, and if you are in crisis or in danger, you should contact emergency services or a crisis hotline directly.
You may turn Kin off at any time from Settings, except while a crisis-support message is actively being shown to you.
If you set up a Kids Mode Account for your Child, you may separately choose to enable location sharing. Location sharing is off by default. Outside a scheduled access period, only an approximate location (accurate to roughly 3 kilometres) is ever calculated; your Child's precise location is calculated only during an active, scheduled access period, and is never retained outside that window. The trail of past locations is kept for 7 days and then automatically deleted; your Child's single most recent shared location is kept only for as long as sharing stays enabled. Depending on your Child's age, changing location sharing settings may require your Child's own agreement, your co-parent's agreement, or both, as described in the Cochild Privacy Policy. The Application does not perform continuous background location tracking — location is only captured while the Kids Mode app is open in the foreground, or on a manual check-in.
Nothing in the Application, including any AI-generated summary, suggestion, explanation, or output, constitutes legal advice. The Application is a co-parenting management tool, not a legal service. You should always seek independent legal advice for matters relating to your court proceedings.
Cochild's AI systems are designed to assist, not to replace human judgement. AI outputs may occasionally be inaccurate, incomplete, or inappropriate to your specific circumstances. You should apply your own judgement to any AI-generated content and contact us if you believe the system has behaved incorrectly.
By using the Application, you agree to:
Cochild reserves the right to suspend or terminate Accounts found to be in breach of these responsibilities.
The Application, including its design, code, AI systems, and all proprietary technology, is owned by Cochild Pte. Ltd. and is protected by intellectual property law. Nothing in this Agreement transfers any intellectual property rights to you.
You retain ownership of the Content you create. By uploading Content to the Application, you grant Cochild a limited licence to process and store that Content solely for the purpose of providing the Application's features to you.
The Application is provided on an "as is" and "as available" basis. Cochild does not warrant that the Application will be uninterrupted, error-free, or suitable for any particular purpose.
To the maximum extent permitted by applicable law, including the Unfair Contract Terms Act 1977, Cochild's total liability to you for any claim arising out of or in connection with this Agreement shall not exceed the amount you have paid to Cochild in the twelve months preceding the claim, or S$100, whichever is greater.
Cochild is not liable for any indirect, incidental, consequential, or punitive damages, including loss of data, loss of opportunity, or emotional distress, even if advised of the possibility of such damages.
Nothing in this Agreement excludes liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
Given the sensitive nature of family justice matters, we strongly recommend that you maintain independent copies of important documents and do not rely solely on the Application for the storage of critical information.
You may terminate this Agreement at any time by deleting your Account. Upon termination, your licence to use the Application ceases immediately.
Cochild may suspend or terminate your Account if you breach this Agreement, if continued operation poses a risk to other users or to the platform, or if we are required to do so by law.
On termination, your personal data will be handled in accordance with the Cochild Privacy Policy. Sections 7, 8, 10, and 11 survive termination.
This Agreement is governed by the laws of Singapore. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Singapore, except as provided below.
If you are located in the European Union: nothing in this Agreement affects your rights under EU data protection law, including the GDPR. You retain the right to lodge a complaint with your national data protection authority.
If you are located in the United Kingdom: the UK GDPR and the Data Protection Act 2018 apply to the processing of your personal data. You may lodge a complaint with the Information Commissioner's Office (ICO).
If you are located in Australia: the Privacy Act 1988 (Cth) and the Australian Privacy Principles apply. You may contact the Office of the Australian Information Commissioner (OAIC) with complaints.
We may update this Agreement from time to time to reflect changes in the Application, applicable law, or our practices. When we make material changes, we will notify you through the Application and by email at least 14 days before the changes take effect.
Where an update materially changes the purposes for which we collect, use, or disclose your personal data, your continued use alone will not be treated as consent. We will ask you to review and agree to the change through an in-app consent prompt before it applies to you. For other updates, your continued use of the Application after the effective date constitutes acceptance of the revised Agreement. If you do not accept the revised terms, you must stop using the Application and delete your Account.
This Agreement, together with the Cochild Privacy Policy, constitutes the entire agreement between you and Cochild in relation to the Application and supersedes all prior agreements and understandings.
If any provision of this Agreement is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of this Agreement shall not constitute a waiver of that right or provision.
You may not assign this Agreement or any rights under it without our written consent. Cochild may assign this Agreement in connection with a merger, acquisition, or sale of assets, provided that the assignee agrees to be bound by its terms.
This section summarises how the Application handles a Child's data. The Cochild Privacy Policy contains the full detail and controls in the event of any difference between the two.
If you set up a Kids Mode Account for your Child, the Application collects: a display name and a parent-set username and passcode for the Child's sign-in; messages the Child sends to and receives from their own parents; photos and other items shared to the family album; and, only if you separately enable it, the Child's location, as described in Section 5.4. Kids Mode does not currently include a mood or wellbeing check-in feature.
A Child's data is visible only to the two parents or guardians verified on that Child's family record — never to a third party, an advertiser, or an analytics provider, and never to a co-parent on a different family record.
A Child cannot register for the Application independently. By accepting this Agreement and adding a Child to your family record or setting up a Kids Mode Account, you consent on your Child's behalf to the processing of their data as described here and in the Cochild Privacy Policy. For location sharing specifically, the Application additionally applies an age-tiered model giving a Child aged 13 to 15 a say in switching sharing off, and a Child aged 16 or over sole control of their own sharing setting, as described in Section 5.4 and the Cochild Privacy Policy. A Kids Mode Account itself is free to use and has no payment method or billing relationship of its own (see Section 4).
You may pause a Kids Mode Account or reset its passcode at any time from within the Application. To permanently delete a Child's Kids Mode Account and associated data, or to request a copy of the data we hold about your Child, contact privacy@cochild.com. We will action your request within 30 days.
If you downloaded the Application from the Apple App Store, the following terms are acknowledged by you and Cochild in addition to the rest of this Agreement, and apply to your use of the Application on an Apple-branded device:
Cochild's name, address, and contact details for the purposes of this section are set out in Section 1 and Section 15 (Contact Us).
36 Carpenter Street, #02-01 Carpenter Haus
Singapore 059915